Purpose:
Responsible for selling, receiving, and delivery of parts and accessories within parts department.
In addition performs in-store customer service, overall organizational promotion, and stocking duties.
Responsibilities:
Promotes and sells products and/or services to meet customer needs
Presents a positive attitude and image of Company related to customer and fellow team member interaction
Supplies Service Technicians with parts as required
Verifies receiving and receipting-in of parts shipments
Answers and directs incoming phone calls and inquiries promptly, thoroughly, courteously and accurately (moved this up)
Takes ownership of specific individual duties as assigned by supervisor
Assists in keeping parts department clean, orderly, and well stocked
Follows up on parts shortages and expedites issues by reporting to the manager
Places stock ordered parts in assigned bin locations in a timely manner
Assists with merchandising displays by delivering showroom inventory
Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
Assists in loading and unloading trucks
This job description is not intended to be all inclusive and employee will also perform other reasonable related business duties as assigned by immediate supervisor or other leadership as required.
Company reserves the right to revise or change job duties and responsibilities as the need arises.
Experience, Education, Skills and Knowledge:
Basic data entry/keyboarding skills
Basic Agricultural and Lawn equipment parts and machinery knowledge
Ability to use computer applications
Ability to work in a team environment
Ability to work extended hours
Ability to lift items weighing up to 75 lbs.
High School diploma or equivalent experience
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