Director of Field Engineering

WHAT YOU’LL DO As the Seakeeper Director of Field Engineering you’ll serve as the senior technical leadership within our sales, service, and strategy teams.
Your team will provide critical strategic and technical support for introducing revolutionary new products and new product capabilities.
Acting as a liaison between the field and our Product Engineering team, you’ll drive continuous improvement on the design, functionality, reliability, and performance of Seakeeper products leveraging data and feedback from your understanding of our customers’ needs.
You’ll also drive the strategy behind making Seakeepers easier and more efficient to service and install by creating scalable tools, processes and resources that will better connect our internal teams and customers.
You and your team will make an immediate impact to our customers by: Providing technical and strategic leadership for our Field Engineering team, including Applications Engineering, Service Engineering, and Technical Product Management groups Guiding and developing Seakeeper’s overarching strategy, tools and initiatives that support serviceability and ease of installation of current and future Seakeeper products Establishing and driving processes to collaborate with Product Engineering in driving continuous improvement in reliability, performance, and functionality of Seakeeper products Supporting the rollout of new products with project management and development of the technical documentation utilized by the Sales and Service teams Developing the strategy around and assessing how new product and product improvements impact backwards compatibility, including spare parts and remanufacturing process Partnering with Sales and AMO leadership to develop the short- and long-term strategy around which models we remanufacture Overseeing the master parts list, including pricing, part numbers, categorization, serial number compatibility, and software compatibility details through NetSuite records Driving the strategy, resources, and execution around field replaceable bearings, including part selection, kit design, inventory/capex management, location of kits, work instructions, process management, field quality, and internal training Ensuring smooth implementation of product improvements and facilitating the internal and external communication through technical product updates and service bulletins Providing senior-level technical support and training to Seakeeper field technical representatives and technical training department Developing and managing technical sales and support literature and systems that support new and current products, ensuring adherence to Seakeeper installation guidelines, and driving efficiencies in the sales, installation, and service process Researching and developing solutions, tools, and initiatives that drive down installation and service costs and leverage new technology to impact the application and lifecycle of Seakeeper products Driving ongoing development of Seakeeper’s sizing and sea trial programs WHAT YOU NEED TO SUCCEED Do you have a positive attitude, an eagerness to learn and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you’ll need to succeed.
MUST-HAVES Bachelor’s degree engineering or an advanced degree in engineering 10+ years of applied engineering experience, working with the development, application and/or maintenance of complex mechanical systems 5+ years of experience managing a team of direct reports, with proven success motivating, coaching, and developing teams Experience with boat manufacturing processes and onboard marine systems such as stabilization, engines, pumps, and AC/DC power systems Experience developing tools and systems that support the application and maintenance of complex mechanical equipment or systems Strong project management, multitasking, organizational and prioritization skills Strategic mindset and ability to develop customer perspective Be professional, responsive, resourceful, flexible and well-organized Be able to work independently and maintain, gather and analyze information skillfully Strong verbal and written communication skills Ability to travel within the United States and internationally NICE-TO-HAVES Proficiency in AutoCAD, 3D CAD (such as Rhino and/or SolidWorks) and MATLAB (or comparable analysis tool) Experience with boat building techniques and composite materials Experience with Naval Architecture or Yacht Design Experience with Finite Element Analysis and FEA programs MORE DETAILS YOU’LL WANT TO KNOW You’ll report to the Vice President of Growth & Strategy, based in Leesport, PA While this position is ideally located onsite in Leesport, this role can be supported remotely with regular (monthly) travel to our Leesport facility and/or customer locations In addition you can expect occasional travel to other Seakeeper locations or customer locations You’ll occasionally support and attend Seakeeper events (such as boat shows) and technical conferences YOUR TEAM Our Director of Field Engineering leads the technical team within our Sales, Service, and Strategy department and drives widespread impact and interaction across nearly every department at Seakeeper.
Field Engineering is a growing and influential team that covers a lot of ground that includes teams dedicated to Applications Engineering, Service Engineering, and Technical Product Management.
It is a unique department that bridges the sales, service, and product engineering worlds together, ensuring the best experience and peak efficiency for both our OEM customers and Seakeeper Dealers – and in turn, our end users.
You’ll originate, lead, and contribute to a myriad of projects and initiatives around these efforts.
WHY YOU’LL LOVE IT HERE It’s true that we make extraordinary products, but our favorite part about Seakeeper is our people! We believe in participative leadership.
That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position.
Great ideas can strike at any moment, and when you have one, you’re empowered to speak up! We are constantly pushing (or crushing) boundaries.
Stagnant or bored are about as opposite from Seakeeper as you can get! We move quickly and if there is something that can be improved upon, we jump on it.
WHO WE ARE 71% of our Earth is covered by water and we want everyone to make the most of it.
That’s why we are committed to creating products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with.
Our gyro stabilizers eliminate boat roll and create a land-like experience on the water.
We defy gravity and completely change the way people spend time on the water.
We started the company 15 years ago, and now over 50% of the boats built annually in our core market are Seakeeper equipped.
With our recent introduction of smaller units that are ideal for boats as small as 23 feet, there is a long road of growth ahead! Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you! Sign-up to receive email updates about Seakeeper’s current open job opportunities: www.
seakeeper.
com/job-sign-up Seakeeper is personally committed to building an inclusive and diverse workforce.
We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law.
All employment is decided on the basis of job requirements, individual qualifications, and business need.
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