Help desk Agent - Birdsboro, PA

Responsibilities: 1.
Provide excellent customer service for cable television, Internet, and telephone services.
2.
Demonstrate proficiency in troubleshooting technical issues with equipment.
3.
Handle all customer service functions efficiently and accurately.
4.
Maintain proper business telephone etiquette.
5.
Ensure compliance with Equal Opportunity Employer (EOE) policies.
Requirements: 1.
Reliable individual with excellent customer service skills.
2.
Ability to learn technical aspects of troubleshooting cable TV, Internet, and telephone equipment.
3.
Full-time availability including weekdays and Saturdays.
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